Dynabook - Leading Innovation

This portal is exclusive for all Key Account (Corporate/Government/Schools) and Registered Service Plan (such as onsite service) customers who require a service for their Dynabook & Toshiba notebooks.

All Retail and Standard Service customers who require a service for their notebooks through our Authorised Service Provider, click below.

Australia: https://anz.dynabook.com/service-centres?r=au
New Zealand: https://anz.dynabook.com/service-centres?r=nz

If you purchased your machine outside of Australia or New Zealand call our Support Centre on 13 30 70 (Australia) or 0800 445 439 (New Zealand). 8am-6pm (AEST) Monday-Friday, Excluding national public holidays.

Please note: By booking a request online, you are agreeing to our warranty Terms & Conditions, which states that if the fault is found to be non-warranty (for example, a software issue or physical damage), then our minimum service fee is payable.

* details required to be entered

Serial Number:

Note: The Serial Number of your Notebook is located at the bottom of the unit. For example, the MODEL/PART NUMBER is PTM40A-ONU009 and the SERIAL NUMBER is X9999999J. Example

Special Service Code:
(Leave Special Service Code blank, unless instructed by Dynabook to enter a code)
I agree to the Terms & Conditions and give my authorisation for repair, where Dynabook is NOT responsible for any data* loss/corruption and data* security associated with a repair (It is recommended to back up your data to an external device prior to service) and quotation will be provided for non-warranty prior to the repair being commenced.
(*Data - includes programs, documents and any other information stored on the computer).